Nonviolent Communication [Book on CD]

Nonviolent Communication by Marshall Rosenberg

Nonviolent communication, also known as compassionate communication, is a language of empathy, respect and connection. Dr. Rosenberg developed the program based on his long experience in conflict resolution. The underlying concept is that emotions are based on needs, and that seeking to understand your own and the other's true needs and feelings leads to peaceful interactions where everyone is more likely to get their needs met. Appropriate on any scale, it's been helpful to me so far in personal, professional and business relationships, and Rosenberg has used it to mediate and resolve conflicts between ethnic groups and governments throughout the world. It is a truly idealistic vision of how every one of us can create a more compassionate world through learning and applying caring communication.

Also available as a book.